Q1. Is Kilted Competitions a signatory to the DCMS Voluntary Code of Good Practice?
Guaranteed DrawsNo Extensions
Guaranteed DrawsQ1. Is Kilted Competitions a signatory to the DCMS Voluntary Code of Good Practice?
Yes. Kilted Competitions is currently a signatory to the DCMS Voluntary Code of Good Practice for Prize Draw Operators and supports its aims of improving player protection, transparency and accountability.
We have implemented a wide range of measures in line with the Code, including responsible-play spending limits and account controls, 18+ participation, responsible advertising, clearly promoted free-entry routes, transparent competition information, fair and random winner selection, equal treatment of paid and valid free entries, and customer support procedures.
We accept debit and credit card payments. Customers using a credit card are asked to limit their credit card spending to £250 per calendar month and not to use credit cards to enter Instant Win competitions, in line with the DCMS Voluntary Code.
We are working with our payment and platform providers to introduce the technology required to automatically enforce these credit card restrictions.
Instant Win competitions do not form the majority of competitions available on our website.
We also provide information and links to independent support organisations for customers who may have concerns about their participation or spending.
We regularly review our practices and procedures and continue to make improvements to our player protection measures.
Q2. How do I get in contact with you?
Please email us with your message Info@Kiltedcompetitions.co.uk
Q3. How do the instant win competitions work?
Q4. INSTANTS WINS 🏆
If you hit an INSTANT WIN you will automatically receive an email advising you of the win and you will also see your name against the instant win number within the prize description.
SITE CREDIT INSTANTS – if you hit a site credit instant the site credit will automatically be added to your account straight away once the instant has been hit.
TICKET BUNDLE INSTANTS – if you hit a ticket bundle we will allocate these into your account normally the same day they are hit however please allow 48 hours for them to be allocated.
CASH INSTANTS – if you hit a CASH instant up to the value of £10,000, this will automatically be credited to your Kilted account wallet. For any cash instant wins above £10,000 please forward your winning email to info@kiltedcompetitions.co.uk alongside your bank details. To withdraw cash from your Kilted account wallet to your bank account simply click on your account wallet then select withdraw and fill out the information required.
Good Luck hitting those instants Kilties! 💥
Q5. How do we know how many entries have sold?
The number of tickets sold is listed against each open competition on our website.
Q6. What happens if tickets do not sell out?
The draw goes ahead regardless of ticket sales.
Q7. What is the payment method?
We accept all major debit and credit cards, as well as Apple Pay.
As part of our commitment to the DCMS Voluntary Code of Good Practice for Prize Draw Operators, customers should not use a credit card to spend more than £250 per calendar month, and credit cards should not be used for Instant Win competitions.
We are currently working with our payment and platform providers to implement these restrictions automatically. In the meantime, we ask customers to follow these limits when using a credit card.
Debit card payments are not affected by the £250 credit card limit.
Q8. Will I get a receipt of my purchase?
Yes, you will receive emailed confirmation of your purchase after ordering.
Q9. How much is it to enter the prize draw?
Ticket prices vary per competition, each ticket price is advertised against each prize listed on our website or on Facebook.
Q10. Do you deliver Prizes?
Yes our Kilted team deliver them to your address if within a reasonable distance or arrange delivery of item to anywhere in the UK free of charge. You may be asked for to be photographed with the prize so you may be added to our winners gallery. This also helps reassure other entrants that real people win our prizes! Any prize winners.
Q11. How do I know if I have won?
You can watch the live draw on Facebook to watch the winning ticket being selected. We will also contact the winner.
Q12. How is the Draw Made?
We use Google Random number generator to choose the winning number. This is all presented on Facebook Live.
Q13. When do the Live Draws take place?
The live draws take place on Facebook Live every night at 9PM. Come and join us, we love to hear from you all!
Q14. How are the tickets issued?
You select number of tickets you wish to purchase. Ticket numbers are randomly assigned. You are emailed your ticket numbers immediately after checkout, these can be viewed on your email receipt and in your account section in our website.